Privacy Policy

Effective date: August 22, 2026

Raccoon Fireworks (“Raccoon Fireworks,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit this website, contact us, create an account, or use features available through the website. Raccoon Fireworks is based in the United States and primarily serves customers in the United States.

1. Information we collect

Information you provide

• Contact inquiries: first name, last name, email address, company, message, and your privacy consent.
• Account information: username, email address, password credentials, and related account details if account registration is made available.
• Shopping and transaction information: cart contents, order details, billing or shipping details, and communications about an order if shopping or ordering features are used.
• Communications: information you include when you contact customer service or otherwise communicate with us.

Information collected automatically

Our website and hosting systems may automatically receive technical information such as your IP address, browser type, device information, requested pages, referring page, timestamps, session identifiers, and security or diagnostic logs. We also use necessary cookies and similar technologies as described in our Cookie Policy.

2. How we use information

We use personal information to:

• respond to inquiries and provide customer service;
• create and manage accounts when registration is available;
• operate shopping, cart, checkout, and order functions when used;
• maintain, secure, troubleshoot, and improve the website;
• prevent fraud, misuse, and security incidents;
• comply with applicable law and enforce our policies; and
• protect the rights, safety, and property of Raccoon Fireworks, our users, and others.

Submitting the Contact form does not subscribe you to marketing emails or SMS messages. We do not currently use Google Analytics, Meta Pixel, or other analytics and advertising trackers on this website.

3. Cookies and third-party content

Necessary cookies support website sessions, security, forms, shopping functions, and storage of your privacy choices. We may display embedded YouTube content only after you allow the Marketing / Third-party category in Cookie Settings. YouTube may then receive technical information and may use its own cookies or similar technologies. See our Cookie Policy for details and controls.

4. How we disclose information

We may disclose information to service providers that help us host, secure, maintain, and communicate through the website, including our website hosting, WordPress/WooCommerce technology, and email or technical service providers. These providers may process information only as needed to provide services to us. If you choose to load embedded third-party content, information may also be sent to that provider.

We may also disclose information if required by law, legal process, or a valid governmental request; to investigate or prevent fraud or security issues; to protect legal rights and safety; or in connection with a merger, sale, financing, reorganization, or transfer of all or part of our business.

We do not currently sell personal information or use personal information for cross-context behavioral advertising on this website.

5. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining accounts, completing transactions, resolving disputes, meeting legal, accounting, or tax obligations, and protecting the website. Retention periods vary depending on the type of information and applicable requirements. We may retain limited records of a deletion request where necessary to document compliance.

6. Your privacy choices and rights

You may use the Cookie Settings link in the website footer to reject non-essential technologies or change a previous choice. Depending on where you live, you may also have rights to request access to, correction of, or deletion of certain personal information, and to receive information about how it is used or disclosed. You may also have the right to appeal a decision regarding a privacy request.

To submit a privacy request, email Customerservice@raccoonfireworksusa.com. We may need to verify your identity before completing a request. Authorized agents may be required to provide proof of authority. Some information may be exempt from a request where permitted by law.

7. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, transmission, or storage system can be guaranteed to be completely secure, so we cannot promise absolute security.

8. Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.

9. United States processing

Raccoon Fireworks is based in the United States. If you access the website from outside the United States, your information may be processed and stored in the United States, where privacy laws may differ from those in your location.

10. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and change the effective date when an update is made.

11. Contact us

Raccoon Fireworks
United States, USA
Email: Customerservice@raccoonfireworksusa.com